Shipping and Returns

Shipping Policy

Shipping to the Iberian Peninsula

Shipping is included in your purchase. Shipping will be at the expense of MARCOS for all purchases of 65€ or more.

Shipping outside of the Iberian Peninsula and International Shipping

The cost of shipping is as appears in the table below.  Only whole sausages, dried cured pork, hams, and forelegs will be shipped, not parts of pieces or slices.

 

  Up to 5kg Up to 10kg Up to 15kg Extra 5kg
Andorra 38,81 € 44,97 € 50,07 € 7 €
Balearic Islands 18,93 € 22,26 € 29,16 € 7 €
Canary Islands 43,83 € 50,99 € 56,58 € 7 €
Ceuta 49,18 € 54,43 € 59,55 € 7 €
Melilla 49,18 € 54,43 € 59,55 € 7 €

 

  • Standard shipping to the Iberian Peninsula and the Balearic Islands takes no longer than 5 working days
  • Standard shipping to the rest of Spain takes no longer than 12 working days
  • Andorra, Canary Islands, Ceuta, and Melilla include customs clearance at origin
  • These prices do not include local taxes or tariffs

 

  Up to 5kg Up to 15kg Extra 5kg
Germany 18 € 24 € 2 €
Austria 18 € 24 € 2 €
Belgium 18 € 24 € 2 €
Denmark 21 € 27 € 2 €
Slovakia 21 € 27 € 2 €
Slovenia 21 € 27 € 2 €
Estonia 21 € 27 € 2 €
Finland 24 € 27 € 2 €
France (Continental) 18 € 24 € 2 €
Greece (Athens, Pireos) 25 € 50 € 2 €
Holland 18 € 24 € 2 €
Hungary 21 € 27 € 2 €
Ireland 24 € 27 € 2 €
Italy 18 € 24 € 2 €
Latvia 24 € 27 € 2 €
Lithuania 24 € 27 € 2 €
Luxembourg 18 € 27 € 2 €
Portugal 18 € 24 € 2 €
Poland 18 € 24 € 2 €
United Kingdom 21 € 27 € 2 €
Czech Republic 21 € 27 € 2 €
Romania 24 € 27 € 2 €
Sweden 24 € 27 € 2 €

 

  • Standard International Shipping takes no more than 5 working days

 

General

Delivery will be made to the address specified by the client during normal business hours.

After the order leaves our warehouses, delivery will be made between 48 and 72 hours (for Peninsular orders). Please contact us at 923 42 20 27 if you have a reduced availabilty for delivery times.

If you do not receive the merchandise in perfect condition or if you are missing part of your order, please inform the delivery service on the packing slip when you sign for the delivery.

Return Policy

If you are not satisfied with your merchandise, we will replace the item or return your money. Please contact our Customer Service department at 92 342 20 27 or clientes@marcossalamanca.com. Once you have contacted us, we will send a courier service to pick up the product during normal business hours. The item should be properly repacked.

Tracking Orders to be Delivered

If you do not receive your order in the time frame mentioned above, you should contact our Customer Service Department at 92 342 20 27 or clientes@marcossalamanca.com to expedite the delivery.